How do I start listing my items?

It’s simple! click on Post a new listing, upload photos of your item, add a description, set your rental price, and verify your identity. Once approved, your listing will be live!

What kind of items can I list?

You can list a variety of items including tools & equipment, baby gear, travel accessories, photography gear, electronics, sports & outdoor equipment, and more! For full guidelines, check our Rental Listing Guide.

What kind of items can I rent?

Everything from tools & equipment, baby gear, travel accessories, photography gear, electronics, sports & outdoor equipment, and more!

Can I set my own rental price?

Yes! You have full control over pricing, availability, and rental terms. Adjust your price at any time to match demand.

How do I handle pickup and returns?

You can arrange pick-up or delivery based on what works best for you. Communicate with renters via the rsrvs chat feature to coordinate logistics.

How do I get paid?

Once a reservation is approved by you, an authorisation hold will be placed on the renter. After the transaction is completed, both you and the renter will have 48hours to raise any potential issues. Payment will be released to you upon the expiry of the 48hours window.

What happens if my item is damaged or not returned?

You have an option to set a Fair Market Value (FMV) for each listing. We strongly encourage you to do so as an authorisation hold of the FMV will be placed on the renter’s method of payment upon reservation of the item. This authorisation hold will be released once the transaction is completed and no issues are raised by either party. Should the item be damaged or not returned, the FMV will be deducted and compensated to you.

Are there any fees for listing my items?

Listing items is completely free for our early joiners! rsrvs only takes a small commission on successful rentals—we earn only when you do. Start listing your items now Start listing your items now to enjoy free listing.

What if a renter cancels at the last minute?

Our default cancellation policy ensures you are compensated for last-minute cancellations:

• Less than 48 hours notice → 50% of rental fee is forfeited to you.
• Less than 24 hours notice → 100% of rental fee is forfeited to you.

Alternatively, you can customize your own cancellation policy.

How do I contact customer support?

For any questions or concerns, contact our support team via:
Email: hello@rsrvs.com

How do I start renting?

It’s easy! Create an account for free and browse listings. Once you find an item, request a rental. Once approved, you’re good to go!

What if I have questions?

Click the “Chat with Rentee” button to contact the owner directly. For platform support, message us via live chat or email us at hello@rsrvs.com.

What kind of items can I rent?

Everything from tools & equipment, baby gear, travel accessories, photography gear, electronics, sports & outdoor equipment, and more!

How do I pick up and return items?

You can choose pickup or delivery based on the rentee’s preferences. Check the listing details or chat with the rentee to confirm logistics.

What happens if an item gets damaged or lost?

Every listing has a Fair Market Value (FMV). An authorization hold is placed on your payment method once your rental is approved. If damage occurs, a portion or full amount of the FMV will be deducted to compensate the rentee.

Can I cancel my rental?

Yes, but late cancellation fees apply. Cancellations made less than 48 hours before the rental start date get a 50% refund, while those under 24 hours get no refund.

How do I contact customer support?

Drop us a note at hello@rsrvs.com or leave us a message with our livechat.

What if there is a dispute?

Contact us at hello@rsrvs.com or message us via live chat. We’ll help resolve any issues.